• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Laptop PC 15-eg3000 IDS Base Model
Microsoft Windows 11

I am trying to find a place that I can buy a replacement case for my laptop. Right by where the power connects, it won't stay together and so power cord easily falls out.

1 REPLY 1
HP Recommended

The "case" consists of more than one part. See p. 17 of the Manual here:

 

Manual 

 

You can see the power jack sits right where #2 and #17 come together. There might also be another issue going on like with the hinges. It really needs to be examined to be sure you would be getting all the needed parts. There is also the issue of the chassis color and the language of the keyboard that is embedded in the top cover, and whether you have a fingerprint reader. 

 

M08889-001 is the number for one of the bottom covers. HP Parts Store does not have it. Found some on ebay for somewhere between $20 and $35. Top covers are $65-80. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.