• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
spectre x360 13
Microsoft Windows 10 (64-bit)

Please help where can i buy the replacement charger for my model number 

 

ac010ca spectre x360 hp laptop?

 

I have broken it and need it urgently. Thank you.

1 REPLY 1
HP Recommended

Hello @emma_gonna,

 

According to this model's series, 2 options for the AC adapter are available:

 

65-W adapter, USB Type-C, nPFC, 3 pin 860209-850

 

45-W adapter, USB Type-C, nPFC, 3 pin 860210-850

 

Here are the power cord options:

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can then use the HP Spare part number(s) in the HP Parts store hereYou may also be able to find it elsewhere on the Internet.

 

Since you haven't given me a specific model/product number, I'm not sure if it uses the 45W or 65W option but I would just go for the 65W option regardless - there's no harm. Or you can check what your broken one currently uses.

 

If you live in the US, you may be confused by the two different Power Cord options. The first one labelled "North American" is simply a standard 1m power cord while the bottom United States or South Korea options are duckhead adapters which stick the AC adapter right against the wall outlet.

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.