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‎10-12-2024 03:51 PM

HP Recommended
Product: Envy 360 14t-fc000

We purchased a brand new Envy 360 14t-fc000 just four months ago and already there's a hardware issue with the fan making a grinding noise. What is the part number for this fan so I can replace it?

Category:
3 REPLIES 3

‎10-12-2024 04:03 PM

HP Recommended

Why you do not initiate a warranty repair?

 

 

Start here

https://support.hp.com/us-en/product/warranty-repair/hp-envy-x360-14-inch-2-in-1-laptop-pc-14-fc0000...


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‎10-13-2024 03:17 PM

HP Recommended

I'm guessing the hassle of dealing with HP warranty is more costly than buying a $16 fan - if I can just figure out the fan model number. Maybe HP intentionally makes it a hassle? 

 

My guess seems right so far. I tried the link you shared and I keep getting an error 404 page with the messaage "We can't seem to find the page you were looking for." I mean, **bleep** HP????

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‎10-14-2024 09:52 AM - edited ‎10-14-2024 09:56 AM

HP Recommended

The problem is definitely at your end. I just verified that the link works. See the image below.

 

Using the factory warranty is less of a risk than attempting a replacement of a thermal solution fan in my book. I say risk because I have no idea about your experience.  If you break something starting a warranty claim will result in out of pocket expenses for you.

SupportPortal.png

 

The Maintenance & Service guide (for specification and  parts reference only)

https://kaas.hpcloud.hp.com/pdf-public/pdf_9789532_en-US-1.pdf

The fan description and HP part number

Fan (includes cable)     N91030-001

 

Online vendors

https://www.google.com/search?q=HP+N91030-001&oq=HP+N91030-001&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCDI1N...


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