• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
g7-2251dx
Microsoft Windows 8.1 (64-bit)

I need to know the motherboard serial number for my HP Pavilion NotebookPC Model: g7-2251dx serial number: [Personal Information Removed] Product DOM25UA#ABA before I have to take the laptop apart to get the number! What is the best replacement motherboard for this laptop computer?

4 REPLIES 4
HP Recommended

What is the best replacement motherboard for this laptop computer?

 

It is doubtful that you will find any "alternative" motherboard that will fit.

 

Have you downloaded, installed, and run the free SPECCY software?

It will show the "manufacturer" and "model-number".

 

Some laptop computers have a removable battery.

If so, remove the battery, and look for a label, showing the serial-number, inside the battery-bay.

 

HP Recommended

@waterboy2 

Many folks posting here seem to think that replacing a laptop motherboard, apart from having to disassemble the laptop, is a simple matter like replacing a memory stick or a disk drive.

It is NOT!!!

Before you spend any money to attempt to replace the HP motherboard, you need to be aware of the issues involved with doing that.

First, HP does not sell laptop motherboards except for rare exceptions. If you use this link to go to the HP site and do NOT see your motherboard listed, that means HP does not sell it: http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo...

That means any motherboard you buy will be USED, having been taken from another PC. Those often do not work, or have internal problems that the seller does not disclose. So, you need to buy it from a seller that will refund your money if the motherboard does not work properly -- many of them will NOT do this because the item is USED.

Also, the licensed Windows version that came preloaded on your PC is an HP OEM Version -- and that license is tied to the original motherboard, not to the PC owner. When you toss away that motherboard, you toss away the license -- and HP will not provide you a second license. Since the versions of Windows you can buy will not activate with the embedded HP OEM license, you will have to buy a Retail version of Windows, and a license to go with it. You will then have to replace the installed Windows version on your laptop with the version you bought and license it. We are not able to assist in any of that work.

The bottom line is the process is a lot more difficult than simply swapping one part for another.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Find it on ebay.

Before opening the laptop google if it is safe to open it. Some laptop enclosures are made with plastic clips which will break when you are opening it and you may need much more parts.

HP Recommended

OK. I replaced the motherboard with a brand new one and after a few minutes the computer turns off. I assume it has to do with the RTC battery charging? I have a Windows 10 Flash Drive version with a license. But, how can I load it if the does not power up? I'am letting the RTC battery charge and hopefully it will turn on BIOS. Any suggestions would greatly be appreciated!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.