Replacement of full case (back cover, bezel, hinges, top cover, bottom case)

[dc2424]

Hey everyone,
I have a question and I hope you can help me out. I have a laptop, model 15-gw0013la, and it's starting to show some wear and tear on the case, specifically around one of the hinges. I need to do some maintenance on it, but I'm having a really hard time finding replacement parts for this model in my country. I noticed that in some places outside of my country (I'm in Guatemala), they sell generic cases that fit several similar models. However, I’d like to know if there’s a specific HP model that’s similar to mine (15-gw0013la), because I haven’t found any parts for the 'gw' series. I've seen cases available for these series: HP 15-DW, 15S-DU, 15S-DY, 15S-DR, and 15S-GW.

[Nal_NR]

 Hi @dc2424,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To more details on the parts you are looking for, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.