Replacement outer screen shell for HP 11-AK0518SA Laptop

[GLH4213]

My daughter has snapped the plastic back of the screen for her laptop - the screen, and laptop as a whole works fine. But is out of warranty.

I'd like to purchase a replacement for the plastic backing of the screen - essentially the outer shell of the laptop. I can replace the plastic shell myself, but need to purchase it first. AS it currently stands, the laptop is effectively unusable as the broken part is where the hinges are fixed with 8 grub screws (4 each side). The brass bolts have come free from the inside of the outer screen shell and gluing won't work - the bolts need to be firmly held in place, but have some flexibility, which glue would not provide.

TLDR: When might I purchase a replacement for the outer screen shell of an HP 11-AK0518SA laptop/notebook?

[Kuroi_Kenshi]

Hi @GLH4213,

Welcome to HP Support Community!  

Thank you for reaching out regarding your laptop. 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,