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Solved!

Replacement parts

HP Recommended
HP Pavilion DV7 2020eb
Microsoft Windows Vista

Hello,

 

I would like to know if there is a possibility to get spare parts, namely a cpu cooler (or fan) and a keyboard (azerty) for the HP Pavilion DV7 2020eb laptop. Now, this isn't one of the most recent laptops but it functions for browsing and watching movies which is all we need it for so i wouldn't like to spend too much on these parts. Does HP offer this kind of support?

 

Thanks in advance!

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Message 2 of 6
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HP Recommended

Maintenance and Service Guide: http://h10032.www1.hp.com/ctg/Manual/c01815884

 

has part-numbers for every component.

 

Then, try:  http://PartSurfer.HP.com   to see if you can purchase those parts.

 

 

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Message 3 of 6
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HP Recommended

I'm sorry, i can't access the first link. I'll try to find my way with the second link only. Thanks for the response though, i appreciate it!

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Well it seems like the parts are unavailable. Could someone help me with this though?

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HP Recommended
Hi,


Part No: 515839-A41
Description: Full size 13.4-inch (IMR, Espresso Black) Windows Vista keyboard (US) - UV painted, with interface cable (Belgium)

Closest : http://www.ebay.ca/itm/Clavier-Francais-Original-Pour-HP-Pavilion-515839-051-519004-051-519265-051-/...

Part No: 535437-001
Description: Thermal heat sink module (Discrete)

https://www.newegg.com/Product/Product.aspx?Item=9SIA3DY3FN5382&FM=1


Regards

Visruth
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Message 6 of 6
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HP Recommended

> I'm sorry, i can't access the first link.

 

It works for me.  Note that this forum is popping-up messages stating that HP is upgrading this web-site, and to "have patience".

 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation