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HP Recommended

I need to replace my HP Pavilion 360 cord/charger for model HP 14-BA253CL. Can I use 19.5 V – 3.33A, 65W third-party

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You would be better advised to purchase an HP power adapter since they have smart-pin technology.  The smart-pin technology is used by the laptop's battery management circuit to control the amperage the laptop needs.

 

From the Maintenance & Service guide for your laptop.

https://h10032.www1.hp.com/ctg/Manual/c06172090.pdf

Chapter 3, page 26

 

65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm) for use in all countries and regions 913691-850
65-W AC adapter (non-PFC, S-3P, 4.5-mm) for use in all countries and regions 710412-001
65-W AC adapter (non-PFC, SB, 4.5-mm) for use only in Argentina 710340-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) for use in all countries and regions 741553-850
45-W AC adapter (non-PFC, SB, 4.5-mm) for use only in Argentina 741553-852

 

At Amazon.com.

https://www.amazon.com/Replacement-14-n030TX-14-n031TX-14-n221TU-Compatible/dp/B00PDCDJTY



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

You would be better advised to purchase an HP power adapter since they have smart-pin technology.  The smart-pin technology is used by the laptop's battery management circuit to control the amperage the laptop needs.

 

From the Maintenance & Service guide for your laptop.

https://h10032.www1.hp.com/ctg/Manual/c06172090.pdf

Chapter 3, page 26

 

65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm) for use in all countries and regions 913691-850
65-W AC adapter (non-PFC, S-3P, 4.5-mm) for use in all countries and regions 710412-001
65-W AC adapter (non-PFC, SB, 4.5-mm) for use only in Argentina 710340-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) for use in all countries and regions 741553-850
45-W AC adapter (non-PFC, SB, 4.5-mm) for use only in Argentina 741553-852

 

At Amazon.com.

https://www.amazon.com/Replacement-14-n030TX-14-n031TX-14-n221TU-Compatible/dp/B00PDCDJTY



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.