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HP EliteBook 845 G8 Notebook PC (1W3K6AV)

The screen of my HP Elitebook 845 G8 was damaged going through security at the airport. To purchase a new one I have to choose one with either a 30 or 40 pin video connector and nowhere in the product specs on system specs does it tell me if I have a 30 or 40. 

1 REPLY 1
HP Recommended

Use the serial number search in the HP Partsurfer.com web page to find the exact part your specifically configured laptop requires. 

See the bottom of your laptop or on the box it was delivered in for the serial number.

 

https://partsurfer.hp.com/



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