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- Replacement screws for HP Pavilion 17-cd1023nr

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07-02-2021 11:03 AM - edited 07-02-2021 12:15 PM
I just bought a brand new Pavilion 17-cd1023nr and just about the first thing I did was to try and pop off the bottom panel to see about adding storage as I believe there's an additional slot for an SSD. However, one of the screws is stripped. I'm sure I was using the right size, but I think they're cheap screws. I triple checked the size of the Phillips head I was using before I started unscrewing them. 3 came out with no issue. 1 is now stuck in there, so I'm still working on getting that out, but I don't know how to identify the metric size of the screw. It appears to be 14mm in length (including the head of the screw) but I don't know the metric diameter. I went on HP Part Surfer and it looks like it's spare part # L57164-001, but you can't order it and there's zero information that I can see.
**Update: I don't seem to be able to delete my post, so I'll just post an update... I found the screw size in a different PDF. Was originally looking at the user manual and found it under maintenance. It's an M2 x 13. Mystery solved.
07-02-2021 05:09 PM
It is N/A from HP Part store
https://partsurfer.hp.com/Search.aspx?searchText=L57164-001
I could not find it anywhere including eBay.
Well, probably you have to wait.
Regards.
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