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HP Recommended
HP Stream Notebook PC d023tu
Microsoft Windows 8.1 (64-bit)

Hi,

Can anyone please help me to decide if I need to replace my notebook's motherboard in order to get more storage or external HDD will be a better option. 

Below are the details of my laptop's specification:

Processor: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz 

RAM: 2GB

System type: 64 bit OS, x64-based processor.

I'll be mainly using the laptop for photo editing like Adobe softwares, storing my raw as well as edited photos and other documents.

I have bought the laptop in January 2015 and haven't faced any issues till now.

Please advise.

Thanks in advance. 🙂

5 REPLIES 5
HP Recommended

Hi @Madhurima_31

 

Welcome to the HP Support Community. 

 

I's suggest you to either store the data on an external Hard Drive or on a cloud account as this PC has a  32 GB eMMC which is soldered on to the motherboard. 

 

For more information, please refer to - 

 

  • Free up space on the hard drive
  • Additional tips to free up space
     

from this document - HP PCs - Resolving Low Disk Space Issues and Errors

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Hi Ashmita thanks for your reply. I have uploaded all my documents to cloud and I could free up only around 1GB space and while working online, my computer is getting hung as my driver's space is getting used up with temporary files. Every time I delete those and have to restart my laptop to make it work normal.

Please suggest.

HP Recommended

@Madhurima_31

 

Try these steps - Computer is slow

 

Keep me posted. 

Asmita
I am an HP Employee

HP Recommended

Hi Asmita,

I perform those cleanup tasks whenever I login. I'm attaching the screenshot of my laptop's current situation along with Volume details.

I'm unable to work at all. After deleting cache and everything, it's showing 124 MB free space is available.

P.S. No additional softwares are installed. In fact have deleted 5-6 softwares (default) provided by Microsoft and HP.

 

Cheers

Madhurima

PSX_20190818_000941.jpg

HP Recommended

@Madhurima_31

 

Appreciate you trying the steps. I'd suggest you reach out to the HP Support in your region regarding this.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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