• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-16-2020 06:58 PM

HP Recommended
Product: Pavilion 500-534d
Operating System: Microsoft Windows 10 (64-bit)

My Pc uses 4 gb ram ddr3 pc3l 12800U and its brand is Sk Hynix. I've been using my it for 5 years now and I've been thinking for an upgrade. My pc has 2 memory slots and can support up to 16 gb ram. 

 

Can I add a 8 gb ram with the same brand, type, frequency, etc. together with my existing 4 gb? 

 

Or can I replace Sk hynix with a different brand that is compatible with my pc? E.g. Remove my Sk Hyunix 4 gb ram and replace it with 2 pieces of Crucial 4gb ram

1 REPLY 1

‎09-20-2020 02:47 PM

HP Recommended

@iamlooking4meme

 

Welcome to the HP Support Community.

 

Memory upgrade information Dual channel memory architecture Two 240-pin DDR3 DIMM sockets Supports the following: PC3 10600 (DDR3-1333) PC3 12800 (DDR3-1600) Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs Supports up to 4 GB on 32-bit systems NOTE: 32-bit systems cannot address a full 4.0 GB of memory. Supports up to 16 GB (unbuffered) on 64-bit computers NOTE: Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

 

Also, this should help you: https://support.hp.com/us-en/product/hp-pavilion-500-500-desktop-pc-series/7477729/model/7519740/doc...

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.