Replacing a battery but not recognize by laptop

[HelloFoxxyMeow]

I recently replace my laptop battery from SR03XL which is a 3 cell to SR04XL a 4 cell. But my laptop does not detect the battery at all? so how do I make it recognize the replacement battery. In case you wondering why my I changed to SR04XL it's because when I look up for battery compatibility it says that my laptop model can use it.

[Echo_Lake]

@HelloFoxxyMeow

Thank you for posting on the HP Support Community.

After reading your post, I did go through the Product specifications of your product and found that your computer supports 4 cell polymer battery - 70 Whr (all models)

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery.
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only.
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
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