• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-03-2024 08:25 PM

HP Recommended
Product: HP Spectre x360 - 15t-ch000 CTO
Operating System: Microsoft Windows 11

I have been trying to find a part online with no success. The back cover of the Spectre 14 inch 360  has popped out on one side and I can't get it to go back in. I thought I should order a new back cover. Has anyone else had this problem with their Spectre? I bought the laptop in 2018 and thought there would be replacement parts. 

Category:
2 REPLIES 2

‎06-04-2024 03:45 PM

HP Recommended

@Snaefell 

 

HP Spectre x360 - 15t-ch000 CTO is a CTO machine, its specs may not appear anywhere but it should use SAME back cover of the series. Please use the following list for one machine of the series

 

             https://partsurfer.hp.com/partsurfer?searchtext=2LV24UA

 

Part may N/A from HP Parts Store, you can use part # to search online including eBay and buy from there.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎06-05-2024 10:48 AM

HP Recommended

Thank you for the information. I was trying to contact HP but there doesn't seem to be anyway of talking to them about this.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.