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Message 1 of 2
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Replacing lcd touchscreen

HP Recommended
Pavillion x360 14-cd0520sa
Microsoft Windows 10 (64-bit)

I have an HP Pavillion x360 laptop. The screen has cracked and the backlifts have caused a small crack on the casing.

Can I replace the current touchscreen with a standard lcd?

Also is it possible to fix the backlift which caused the screen to crack?


Many thanks

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ArkRoyal23 Welcome to HP Community!


I understand that you would like to replace the normal LCD screen.


I have checked the manual.


Unfortunately, it is not possible. You have to replace it with a touchscreen.


You may check with our phone support as well.


Here is how you can get in touch with phone support.



1)Click on this link -


2)Select the product type.


3)Enter the serial number of your device or select let HP detect your product option.


4)Select the country from the drop-down.


5)You should see the HP phone support number or Chat option listed.


We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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