Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
What is the correct procedure for replacing my HP Pavilion dv7-4285dx internal battery (CR-2032)?
Below is the link to the service manual for your notebook.
Chapter 4 has the procedure for removing and replacing the RTC (CMOS) battery.
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