• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-05-2019 01:23 PM

HP Recommended
Product: HP Notebook-15-bs062st
Operating System: Microsoft Windows 10 (64-bit)

Hi, my HP Notebook computer has been "telling" me all week that it needs a new battery. I have a HP Notebook-15-bs062st, 

Product number 1WJ89UA#ABA and it has Windows 10, 64 bit operating system. I purchased my new battery and it came this morning. I don't have the first idea about how to replace the battery, and wondered if I could do it without getting electrocuted! If anyone knows this computer well and how to remove the old battery and insert the new battery safely, I would greatly appreciate your instructions on how to do it.

Thanks very much for your time.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2019 01:38 PM

HP Recommended

Pages 34-35 of the Manual here:

 

Manual 

 

Basically turn the laptop off (shut down) from Windows. 

 

Turn the laptop over with the battery at the bottom. There is a slider latch on the left side right above the battery. Slide it to open and the battery will come out. Pull it out when the slider is in the open position. Put the new battery in. Done.

 

Post back with any other questions and please accept as solution if this is the info you needed. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-05-2019 01:38 PM

HP Recommended

Pages 34-35 of the Manual here:

 

Manual 

 

Basically turn the laptop off (shut down) from Windows. 

 

Turn the laptop over with the battery at the bottom. There is a slider latch on the left side right above the battery. Slide it to open and the battery will come out. Pull it out when the slider is in the open position. Put the new battery in. Done.

 

Post back with any other questions and please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.