-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Request for Assistance – HP Pavilion 15-cc563st Not Powering...

Create an account on the HP Community to personalize your profile and ask a question
04-29-2025 04:45 PM - edited 04-29-2025 04:50 PM
Dear HP Support Team,
I have a serious issue with my HP Pavilion laptop (Model: 15-cc563st). Recently, I attempted to replace the internal cooling fan, but I mistakenly installed the wrong fan model. Since then, my laptop no longer powers on, displays no lights, and does not charge when connected to a power source.
No power or response when pressing the power button.
No charging light or any other indicator LEDs turning on.
Please how can I fix it
05-01-2025 07:11 AM
Hi @Tafiyau,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Replacing internal hardware like a cooling fan always carries risk, and what you’re describing sounds like the wrong fan may have shorted the motherboard or damaged power delivery components.
Disclaimer:
HP does not officially support self-service repairs beyond end-user replaceable parts (RAM, battery, etc.). Replacing internal parts like the fan:
- Voids any remaining warranty (if applicable),
- May cause irreparable hardware damage if incorrect components are used.
- Can result in electrical shorts that prevent power delivery, damage the logic board, or kill internal fuses.
1. Remove All Power Sources
- Disconnect battery (internal).
- Unplug the charger.
- Press and hold the power button for 60 seconds to drain the capacitors.
2. Reconnect Original (Correct) Fan
- If you still have the original fan, reconnect it and try powering on again.
- If possible, consult the HP Maintenance & Service Guide for your model:
HP Pavilion 15-cc563st service guide (searchable PDF)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support