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‎08-13-2019 05:05 AM

HP Recommended
Product: EliteBook 9470m
Operating System: Microsoft Windows 10 (64-bit)

hello i have buy business laptop and i want to update bios via HP Support Assistant but i have some password now my question is how i can reset this

1 REPLY 1

‎08-13-2019 07:17 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.


Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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