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‎07-06-2025 01:09 PM - edited ‎07-06-2025 01:10 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S8AV)

Sharing the solution for touchpad issue and camera not detected

touchpad issue on windows 11 :- device manager showing yellow indicator on i2c hid driver due to which touchpad is not detected
camera issue on windows 11 :- device manager showing unknown device descriptor request in usb section due to which camera is not detected

hit and trials :- re-installing drivers, re-installing windows, disabling drivers, different other methods but nothing worked

final solution :- disabled secure boot and tested touchpad and camera with bootable kali live then rebooted to windows and problem resolved

precaution :- while disabling secure boot, windows may require to reset the pin to login, you need internet connection in case of microsoft account login and set pin again

Thank You

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