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05-03-2020 06:46 PM
I requested to send my HP Laptop back for repair. to the outer case. They sent me a box to return it. Questions. How do I know to trust this. Also how long would it be before I get it back, How long do I have to get it fixed, it it only barely a year old
05-05-2020 04:28 AM
Hi @pdoggg
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
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Have a great day!
Asmita
I am an HP Employee