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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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My HP Victus Laptop is facing a major physical flaw near the right hinge of the display lid. The hinge area is tearing up the plastic lid, splitting it up into 2 different sections. I have attached photos of the problem below. More importantly, MY DEVICE IS STILL IN FACTORY WARRANTY PERIOD. I am tagging this issue as important because the device display is potentially getting damaged every time I open or close the lid. I have done my research and have found that this is a common problem in other units of Victus and Envy series laptops. I trusted the brand but I am utterly shocked how this type of serious issue got slipped out of manufacturers' hands. Moreover, WHEN I AM TRYING TO CONTACT IN service centre they are saying they will charge me money even when it is under factory warranty period
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