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‎01-02-2024 10:18 PM - edited ‎01-02-2024 10:21 PM

HP Recommended
Product: HP Pavilion x360 - 13-u105ni

Hallo,

 

I have the following issue that my right hand "SHIFT" key and the "Navigation arrows" are not working. Only the "MOVE DOWN" navigation arrow is working.

 

I have tried all the online fixes that was recommended.

- Update driver

- Uninstall driver

- Settings in Ease of Access for keyboard

- Troubleshoot in System for keyboard

- Installed latest driver from HP

- Language selection is US

 

I don't have any problem with any of my other keys on the keyboard.

 

Your help will be greatly appreciated.

 

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