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04-14-2020 11:06 AM
Hey,
I have the same problem as a few others of you, the rubber feet came lose en by trying to put them back i destroyed them.
In the parts shop from HP I can't find my type laptop and I don't know which rubber feet I can use from another model.
Model: HP ENVY x360 15-cn1250nd
Thanks in advance for the help.
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Accepted Solutions
04-14-2020 11:59 AM
Hello @Kaj1996,
The Rubber Kit (includes front and rear rubber foot strips):
In dark ash silver finish L20111-001
In natural silver finish L20110-001
You can find parts through the HP Parts Store by searching the part number. Please make sure to select the correct country at the top right. HP will also list available authorized parts partners on that page. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. The most successful method of finding parts is through online resellers or third parties.
If you're under warranty, contact HP and you can try to request replacement rubber feet from them:
Contact HP Worldwide here.
Phone HP Worldwide here.
Check warranty status here.
Find an HP Authorized Service Center near you here.
Hope that helps.
Please Accept as Solution if this answered your question.
I used to be an HP Expert. I no longer participate in this community.
04-14-2020 11:59 AM
Hello @Kaj1996,
The Rubber Kit (includes front and rear rubber foot strips):
In dark ash silver finish L20111-001
In natural silver finish L20110-001
You can find parts through the HP Parts Store by searching the part number. Please make sure to select the correct country at the top right. HP will also list available authorized parts partners on that page. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. The most successful method of finding parts is through online resellers or third parties.
If you're under warranty, contact HP and you can try to request replacement rubber feet from them:
Contact HP Worldwide here.
Phone HP Worldwide here.
Check warranty status here.
Find an HP Authorized Service Center near you here.
Hope that helps.
Please Accept as Solution if this answered your question.
I used to be an HP Expert. I no longer participate in this community.