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HP Spectre x360 15t-df100 CTO
Microsoft Windows 10 (64-bit)

The rubber strip on the bottom of my laptop has come off and stretched out when It pulled against my planner. I have looked on the HP parts website to order a replacement rubber kit for it, but can't seem to find where to purchase a replacement. Is there anywhere I can get it replaced? I searched up the product part number and for the Poseidon Blue that I have the part number is L38121-001. Can I get this replaced somehow?

1 REPLY 1
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@GabrielaT

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

 

This is the universal part: L38121-001 you can purchase this part from Amazon:https://www.amazon.com/HP-599564-001-Rubber-kit-enclosure/dp/B008L328TO?tag=incepin-20

 

Hope this helps! Keep me posted for further assistance.
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