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‎06-17-2020 02:29 PM

HP Recommended
Product: HP ENVY x360 Convertible 15-dr0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

The rubber/silicone adhesive strip at the bottom of my HP Envy laptop has become unstuck.

 

Can a replacement be sent out to me for me to replace?

Pictures attached.

 

Thanks.20200617_212742.jpg20200617_212748.jpg

4 people had the same question
4 REPLIES 4

‎08-16-2020 01:12 PM

HP Recommended
It looks as if I'm not the only person with this problem. Is a HP official able to confirm if I'm OK to glue this back on myself without the warranty being affected?
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‎08-19-2020 08:10 AM

HP Recommended

@MK365


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Gluing back the Rubber Feet, or strips will not void the warranty ☺️

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎08-19-2020 12:42 PM

HP Recommended

Hi KrazyToad!

 

Thanks for confirming. 

 

Is there a HP recommended adhesive I should be using or will a silicone to aluminium adhesive work?

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‎08-20-2020 05:25 AM - edited ‎08-20-2020 05:25 AM

HP Recommended

@MK365

 

Yes any  silicone to aluminium adhesive should work

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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