• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 Laptop - 15m-ee0023dx
Microsoft Windows 11

Hey, thanks for taking a read.  I'm just desperately trying to get the attention of someone from HP. 

 

My laptop is less than a year old, so still under manufacturers warranty, and both rubber feet are peeling off.  That's fine, I understand these things do not last, but there is no way I'm paying $30+ for replacement strips when it is only 6 months old.  The issue is that HP seems to think my warranty has expired, despite the fact that I have submitted proof of purchase to dispute that.  I have not heard anything back from HP about this dispute, so I am at a total loss of what to do.  HP won't talk to me unless I pay for their out of warranty phone support, and that is obviously out of the question.

 

Thanks for any help in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's a little tedious, but peel off the adhesive and use some 3M 3mm double sided tape like this 3M 1mm 2mm 3mm Sided-super Double sticky heavy adhesive tape Mine is newer than yours by the time I replaced ram twice and redid thermal paste, I need to do that.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014

View solution in original post

3 REPLIES 3
HP Recommended

It's a little tedious, but peel off the adhesive and use some 3M 3mm double sided tape like this 3M 1mm 2mm 3mm Sided-super Double sticky heavy adhesive tape Mine is newer than yours by the time I replaced ram twice and redid thermal paste, I need to do that.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

Christ, you've needed to replace the ram twice??

HP Recommended

Yes, I ordered GSkill ripjaw as it's been my fav for years, but the laptop didn't like it, so ordered 32GB of Crucial 3200 ram to max it out.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.