Rubber feet? Unable to find anything in Partsurfer

[K_hm]

Hi there,

One of the rubber feet has fallen off my laptop's undercarriage and when I enter my product number in the Partsurfer all that comes up is the laptop itself. Any ideas of what laptop number I can use to find the part? It seems so unnecessarily complex!

[Dragon-Fur · Accepted solution]

@K_hm 

Edits - Clarify

Service Guide:

HP Envy x360 m6 Convertible PC (model numbers m6 through aq0XX) - Maintenance and Service Guide

Computer major components - Page 19

Item 20

Whole bottom cover:

Bottom cover (in natural silver finish, includes front rubber feet, retention magnets, shielding, and vents) 

Part Number:  856800-001

"Just Feet"

Rubber Kit (not illustrated, includes bottom cover rubber feet) 

Part Number:  856816-001

References

Generally, the information is better in PartSurfer (more complete) if you use your Serial Number as opposed to the product number.  In some cases, yes - the only thing you can get is the top most listing for the product.

Find / Check for parts at PartSurfer / HP Parts Store

PartSurfer might be able to tell you exactly which parts came with your computer.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" are not available from HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 - 15-aq160sa 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.