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‎01-19-2025 10:45 PM

HP Recommended
Product: HP 14 Laptop PC 14-d5000 (4T800AV)

Hello, is it possible or order replacement rubber strips for the bottom of my laptop (14-d5000)?

Thanks in advance!

Rob

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2025 06:38 AM

HP Recommended

Hi @2Shamrocks,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the laptop rubber strips and I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎01-22-2025 06:38 AM

HP Recommended

Hi @2Shamrocks,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the laptop rubber strips and I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎01-25-2025 05:01 PM

HP Recommended

I spoke with HP's support and they sent out a new set of rubber strips.  Here's a picture of the packaging with the part number.

 

Rubber strips on bottom of laptop

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