• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-02-2021 11:52 AM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0009na
Operating System: Microsoft Windows 11

I have an HP Envy x360 computer and I have noticed that the rubber feet strips on the base have come off. 

The product name and numbers are:

HP ENVY x360 Laptop - 13-ay0009na

2S902EA#ABU

 

Can you provide the part number I need to order to replace the rubber strips?

 

Thanks

Category:
4 REPLIES 4

‎12-03-2021 10:03 AM

HP Recommended

Hi @StuDee 

 

Sure thing!

 

Rubber feet (not illustrated) L94496-001

 

Maintenance and Service Guide for your notebook (including illustrated parts list)

http://h10032.www1.hp.com/ctg/Manual/c06618429.pdf


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-04-2021 03:19 AM

HP Recommended

That's great, any idea where I can purchase them from?

Was this reply helpful? Yes No

‎12-13-2021 08:51 PM

HP Recommended

Sure.

They are pretty pricey.

https://www.bluegoosesystems.co.uk/product/hp-l94496-001-hp-sps-rubber-feet-nfb/


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-13-2021 10:19 PM

HP Recommended

Like many of us, removing the feet to upgrade the ram or ssd the sticky tape gets messed up. While tedious, you can retape the pads with- 3M double sided tape size 3mm ,  make sure you select size 3mm width

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.