Running so hot upper left corner

[Hunnshine]

laptop getting so so hot upper left hand corner I have tried everything help! I don't keep multiple browsers open and everything up to date, used canned air to blow out the vents , have it elevated. I don't know what to do. 

[VikramTheGreat]

Hi @Hunnshine,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I completely understand how frustrating it is when your laptop overheats despite your best efforts. Let's go through some steps to help resolve this issue.

Step 1: Check for Background Processes

• Press Ctrl + Shift + Esc to open Task Manager.
• Check for any programs or processes using high CPU or GPU resources.
• End Task on non-essential apps.
   

Step 2: Adjust Power and Performance Settings

Reducing performance can lower heat output.

• Search "Edit Power Plan" in the Windows search bar.
• Click "Change Advanced Power Settings".
• Under Processor Power Management, lower the Maximum Processor State to 80-90%.
• Click Apply. 

Step 3: Perform a System Diagnostics Test

HP's built-in diagnostics can detect hardware issues.

• Turn off the laptop.
• Press the Power button + Esc repeatedly until the Startup Menu opens.
• Select System Diagnostics → Component Tests → Thermal Test.
• Follow on-screen instructions.
   

Step 4:  BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support