-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ryzen 7 3750H fan and RX Vega 10 Graphics random 100% GPU

Create an account on the HP Community to personalize your profile and ask a question
03-02-2020 02:13 PM - edited 03-04-2020 01:04 PM
I bought the HP Pavilion Gaming 15 - 15ec0010nw model withi ryzen 7, 32 bg ram, 1660ti and two ssd disks
From time to time, the fan CPU start by itself, even at rest or in small actions.I work around a few mimnut, even 10. It turns off and again start the same after a short time
(fan1 picture)
GPU_AMD info
I instalend AMD RADEON SOFTWARE but I dont see fan option. CPU advisore are gray
I instaled HP Software CoolSense but it did not hep
This is very annoying. How can I control the fan on this laptop? - What I can do. Please help!
03-06-2020 05:15 PM
@Kris_pl
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open the HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
- Note: This does not give you manual control of the fans. The computer still controls the fans automatically.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee