• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-03-2020 12:29 PM - edited ‎05-03-2020 12:29 PM

HP Recommended
Product: Pavilion 15-cx0001nq
Operating System: Microsoft Windows 10 (64-bit)

Hello, i have a HP Pavilion 15-cx0001nq laptop, and i didn't received the HDD SATA cable, and i don't know where to buy it,becasue i don't know the serial number. Please help me somehow. Thank you !

1 REPLY 1

‎05-03-2020 01:38 PM

HP Recommended

@Csexi

 

Its specs

 

     https://support.hp.com/au-en/document/c06067521

 

That is not missing, it does NOT have 2.5" HDD/SSD for dual storage option. You need 2 more parts

 

  • Hard drive bracket L20325-001
  • Hard drive cable L20324-001

You can buy from

 

   http://partsurfer.hp.com/Search.aspx?searchText=L20324-001

   http://partsurfer.hp.com/Search.aspx?searchText=L20325-001

 

Or use part numbers to search elsewhere. (I can't find from other)

 

            https://www.newegg.com/p/1B0-002P-01YY0

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.