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‎07-08-2017 02:55 PM

HP Recommended
Product: Envy Sleekbook C2K73UA
Operating System: Microsoft Windows 10 (64-bit)

Hi,  My SD Reader is not working.  The HP Assistant doesn't have drivers for W10.  Does anyone know where I can download those?

 

Thanks!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-08-2017 06:50 PM

HP Recommended

Hi,

 

Do you put the microSD card on an adapter ? Anyway, please try a normal SD card with 16GB first

 

      https://www.officeworks.com.au/shop/officeworks/c/technology/hard-drives-data-storage/memory-cards/s...

 

Regards.

BH
***
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View solution in original post

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6 REPLIES 6

‎07-08-2017 03:00 PM

HP Recommended

Hi,

 

Your machine is an HP ENVY TouchSmart Sleekbook 4-1115dx :

 

     https://support.hp.com/hr-en/document/c03506005

 

Please try first driver from the following site

 

     http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-08-2017 03:53 PM

HP Recommended

Hi, 

 

I tried that.  It is still not working.  I put a brand new card in the reader.  Is it possible the card is bad?  Is there another way to verify the reader is working properly?  Using a 3rd party driver update utility (which I didn't follow through with because it is fee based), it detects the driver is now up-to-date.  It said it was out of date previosly.  Thank you for pointing me to the driver.

 

Patrick

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‎07-08-2017 04:00 PM

HP Recommended

Hello,

 

I read on another post the issue was an older type card.  I think that is my problem.  My cared is a SanDisk mciro SD /TransFlash card orginally meant for a phone.  I think I need to purchase a newer SD card.  Can you tell me where I can find what card types are supported on this device?

 

Thanks!

Was this reply helpful? Yes No

‎07-08-2017 06:50 PM

HP Recommended

Hi,

 

Do you put the microSD card on an adapter ? Anyway, please try a normal SD card with 16GB first

 

      https://www.officeworks.com.au/shop/officeworks/c/technology/hard-drives-data-storage/memory-cards/s...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-09-2017 03:26 PM

HP Recommended

Working great.  Thank you for your help sir!

 

Patrick

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‎07-09-2017 03:48 PM

HP Recommended

@pwprince

 

You are welcome

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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