• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 2000 - 240CA
Microsoft Windows 10 (64-bit)

Hi

I really need my SD card reader to start working, It somewhere along the line stopped and deos not see any of the SD Cards, or Micro SD cards (in the adapter).   I ran troubleshooter   it said "Realtek PCIE CardReader has an error."  but it can not fix it.  I went to realtek and downloaded this:

 

http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownType...

 

But I do not know if it took or installed, as my SD card reader is still dead.  To ad insult to injury I had a stand alone card reader, but the tiny plug just broke off the circuit baord and is rattling around inside.

 

I really need to get this fixed, the files are critical

 

HP 2000=240CA Notebook PC Lap Top

 

Thank You

rfon3033

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
4 REPLIES 4
HP Recommended

Hi

 

The W7 driver is...

 

Realtek Card Reader Driver

6.1.7600.77 Rev. B9.4 MBMar 14, 2011Download

 

and you can try it under Compatibility Mode.

 

THIS MAY WORK AND SOLVE YOUR PROBLEM.

 

Perhaps the short term answer is to buy an external device?

HP Recommended

Hi Thanks for the reply.  I got it to work, by running the trouble shooter two times, but still a no go.  I went to the Realtek site and manually downloaded a driver...even though troubleshooter said I was up to date.  I had try it two times then all was good.  It works  thanks

HP Recommended

Prego.

HP Recommended

Hi I ran ther troubleshooter 2 times and it said all was up to date with everything, including the card reader when I checked it separately.  I went to the Realtek site and downloaded a driver.....I had to try this twice ....then all of a sudden it workred.  Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.