SD Card Reader not recogonised

[Maggie1403]

My SD Card Reader is not being recognised.  It was working last week as I imported photos, but now it won't recognise and SD Card that I put in. Any suggestions?

[A4Apollo · Accepted solution]

Hi! @Maggie1403, 

Have you tried checking with a different SD card?

Have you tried checking with a USB SD card reader? Does the issue persist?

Please share the product number of the PC to assist you better.

Check if the lock is released on the SD card.

Try updating the BIOS on the PC to the latest version using HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

 
Also, Please try few steps recommended below and check if it helps.

Plug in your SD card and launch command prompt which you can find by searching cmd.exe in the start menu. Now In Command prompt, you have to type the following with enter after every command.
 
 1. diskpart
 2. list disk
 3. select disk x (where x is the number of your SD card – use the capacity to work out which one it is)
 4. attributes disk clear readonly
 5. clean
 6. create partition primary
 7. format fs=fat32 (you can swap fat32 for ntfs if you only need to use the drive with Windows computers)
 8. exit

Aso, I suggest you plug in the SD card reader and run the hardware device troubleshooter and check if it helps.

1.       Type troubleshooting in the search bar. 

2.      Select Troubleshooting.

3.      Select View all on the top left corner.

4.      Click on Hardware and Devices.

5.      Follow the on-screen instructions to run the troubleshooter.

Follow the below steps to uninstall the Universal Serial bus controllers driver:

1.       Press Windows + R keys on the Keyboard. 

2.       Type devmgmt.msc in the Open text box. 

3.       Expand Universal Serial bus controllers from the window. 

4.       Right- click on the drivers and select Uninstall. 

5.       Click on OK on Confirm device uninstall prompt.

6.       Restart the computer, the drivers will get automatically installed on your Windows 10.

Let me know if this helps!
Have a great day ahead! 🙂

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[Maggie1403]

Hi A4Apollo

I had tried most of the suggestions you posted.  I have rung the support team and after doing a lot of tests they have decided that it is a hardware failure, so I will now be sending the laptop out to be fixed.

Thanks for your suggestions

Reards