SD Card not recognised

[silverman166]

New Win 10 installation. With SD card in its slot, nothing is detected. Device Manager does not apparently show a card reader device.

Suggestions appreciated, bearing in mind that I have only a little PC knowledge.

[Paul_Tikkanen · Accepted solution]

Hi:

I don't see any W10 Realtek SD card reader driver on the 350 G2 support page.

The only suggestion I can offer, would be to install the W10 Realtek SD card reader driver from the link below and see if that resolves the problem.

Download, unzip and run the setup application from the first file listed at the link below.

Card Reader Solutions > Card Reader Controllers Software - REALTEK

[silverman166]

Thanks so much Paul, that worked a treat.

But I'm puzzled as to how you knew that it'd be Realtek - experience, I guess.

Why though don't HP not list it anyway on their Support Pages - I'd already tried there?

[Paul_Tikkanen]

You're very welcome.

I have the HP 350 G1, and that has the Realtek card reader.  Most HP notebooks have the Realtek card reader.

The first thing I did was to go to the 350 G1 support page to get the driver and lo and behold, it was gone too.

It appears to me that HP removed a lot of W10 drivers from the 350 G1 & 350 G2 support pages.

The last time I visited the 350 G1 support page I seem to recall a lot more drivers.

Maybe they are working on some updates to the site?  I dunno.

[silverman166]

Thanks Paul.

Thank goodness for your intuition re- Realtek!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.