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‎05-30-2017 12:15 AM

HP Recommended
Product: HP ProBook 440 G2 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

 

I have hp ProBook 440 g2 laptop

 

 In my laptop, the Memory card is reading but when I am inserting a card reader with a small memory card it is not reading.

 

Can you please help me in this issue?

 

Thank you.

 

 

1 person had the same question
5 REPLIES 5

‎05-30-2017 12:35 AM

HP Recommended
@KIIT wrote:

.....  with a small memory card it is not reading...

Hi,

 

Do you use an adapter to house the microSD card ? You need an adapter which is similar to the following image

 

         1xT-Flash TF Micro SD to SD Memory Card Reader ADAPTER for 2gb 4gb 8gb 16 gb 32g

 

Regards.

BH
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‎05-30-2017 03:34 AM

HP Recommended

yeah, I have tried using an adapter to house the micro SD card but still, it was not reading and also not showing in the disk management folder.  I think the problem is with the driver. So can you please help me regarding the driver which I should install on my laptop.

 

thank you.

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‎05-31-2017 02:27 AM

HP Recommended

Hi,

 

Please try the following Realtek USB and PCIe Media Card Reader Drivers for your machine with Windows 8.1:

 

    http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75104.exe

 

Regards

BH
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‎05-31-2017 04:01 AM

HP Recommended

 

While I  am trying to install the driver which you provided in the link, I am getting the message which I attached as a  screenshot below.

 

Kindly shootout the problem as soon as possible. 

 

Screenshot (162).png

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‎06-01-2017 01:01 PM - edited ‎06-01-2017 01:03 PM

HP Recommended

Hi,

 

Driver came from its support page:

 

   https://support.hp.com/us-en/drivers/selfservice/hp-probook-440-g2-notebook-pc/6943810

 

Did you upgrade/downgrade your computer ? Please try

 

       http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60195.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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