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‎02-23-2025 05:01 AM

HP Recommended
Product: HP 14s-dq5008na Laptop - Core™ i5
Operating System: Microsoft Windows 11

Having inserted a camera SD card in the slot for the first time in my new laptop, and read the files, it wont eject. Theres no feeling of spring which my previous HP laptop had. Light next to the slot is flasing. Have clicked eject from File Explorer as well

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2025 10:10 AM

HP Recommended

Hi @MCT2021,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

That SD card sure seems to have made itself at home! Since it’s not popping out as expected, let’s try a few things. First, does the card feel physically stuck, or does it just not spring back? Also, have you tried shutting down the laptop completely before attempting to remove it? Let me know, and we’ll figure out the best way to get it safely out!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

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3 REPLIES 3

‎02-26-2025 10:10 AM

HP Recommended

Hi @MCT2021,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

That SD card sure seems to have made itself at home! Since it’s not popping out as expected, let’s try a few things. First, does the card feel physically stuck, or does it just not spring back? Also, have you tried shutting down the laptop completely before attempting to remove it? Let me know, and we’ll figure out the best way to get it safely out!

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No

‎02-26-2025 10:29 AM

HP Recommended

Thanks. In the end just pulled it out. Haven’t retried since and will probably play safe and use a usb holder for the sd card

Was this reply helpful? Yes No

‎03-03-2025 06:00 AM

HP Recommended

Hi @MCT2021,

 

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Best Regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
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