SD Drive not recognized HP model 14-dq1043cl running Windows 11

[CNKing1979]

I have an HP Notebook 14-dq1043cl that is 2 years old. I have never tried to use the SD card reader before today. The computer is set to automatically install HP updaes from Microsoft, so it is now fully updated and running Windows 11. When I put in an SD card (a brand new one with absolutely nothing on it), nothing happens. When I look for it in File explorer, the SD card reader is not listed under devices and drives. It is not listed in the device manager, either. There is nothing in the device manager that indicates something needing an updated driver or having been improperly installed. I checked the Services app to make sure that anything related to reading the SD drive was running. There were 3 such services, none of which were running. I was able to start two of them up, but  after a few seconds, they stopped running. The third wouldn't start at all. It's like the computer thinks there is no SD card reader. What can I do? Will HP update the SD reader driver to be compatible with Windows 11? 

[banhien]

@CNKing1979 

The specs of your machine is

          https://support.hp.com/au-en/document/c06599980

It has  1 multi-format SD media card reader which can be one of the following  cards

•  Alcor Micro Card Reader
• Realtek Card Reader

Its parts list does not say which one

           https://partsurfer.hp.com/partsurfer?searchtext=1V782UA

You have to try one by one:

    Realtek driver :  https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138214.exe

    Alcor driver: https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138212.exe

One of them should work.

Regards.

[CNKing1979]

Thank you for your response. I tried both of those drivers, but my SD reader still isn't working and the smart card services still won't stay running.