SD Reader stop working

[TXSmithereens]

My onboard SD Reader stopped working.  Device manager sees it under Memory Technology Devices which states the device is working properly.   I have uninstalled it and rebooted it several times.  I can read the SD cards on two other devices with no problem.  Also, the SD Card does not show up in the Disk Management.  It seems to quick working after a Windows update.

Driver - Realtek PCIE Card Reader 10.0.19041.21343

Edition Windows 10 Home
Version 21H2
OS build 19044.2728
Experience Windows Feature Experience Pack 120.2212.4190.0

Any suggestions would be appreciated.  Thanks

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be see if installing a newer version of the Realtek SD card reader driver resolves the problem.

10.0.22000.21351

https://ftp.hp.com/pub/softpaq/sp134501-135000/sp134515.exe 

[TXSmithereens]

Thanks for the suggestion.  I did it and no change.  I did delve a little deeper into the event log and I don't know if this may be the issue.  It show an error:

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 3/31/2023 6:19:36 PM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-PJQUBCD
Description:
Device PCI\VEN_10EC&DEV_5228&SUBSYS_88B3103C&REV_01\00000001004CE00000 had a problem starting.

Driver Name: oem100.inf
Class Guid: {4d36e970-e325-11ce-bfc1-08002be10318}
Service: RTSPER
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0x0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2023-03-31T23:19:36.6805097Z" />
<EventRecordID>1288</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8352" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-PJQUBCD</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_10EC&amp;DEV_5228&amp;SUBSYS_88B3103C&amp;REV_01\00000001004CE00000</Data>
<Data Name="DriverName">oem100.inf</Data>
<Data Name="ClassGuid">{4d36e970-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">RTSPER</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x15</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>

[Paul_Tikkanen]

You're very welcome. 

Sorry that the driver update didn't work. 

Since the device manager is reporting that the Realtek SD card is working properly, unfortunately I don't know what the problem could be.

If the device was continuing to have problems starting, that would be indicated in the device manager with a warning mark, and a numeric code, stating the device couldn't start.

[TXSmithereens]

Again thanks for your help. I’m kinda think it’s a physical issue with the reader now and will go down that path.