SD card port HP Spectre 360

[DennisKaye]

I inserted the SD card into the port upside down. I realised it when it wouldn't click into place. I tried to extract it put it slipped further and disappeared inside the computer. Normally, a card shouldn't go in if one tries to insert it the wrong way but mine did. Any idea how to get it out?

[Echo_Lake · Accepted solution]

@DennisKaye

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This seems like a hardware issue with the printer. As we have tried all the troubleshooting steps from our end, think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[DennisKaye]

Thanks for your reply but I couldn't find your private message

[DennisKaye]

Spoke with HP customer care and they have arranged to collect the unit for repair. All good, thanks you for your assistance.

[Echo_Lake]

@DennisKaye

Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.