SD card reader does not recognize my SD card

[László1]

Hi,

As mentioned I am having trouble with my SD card reader. It happened after I reinstalled windows 10, so it worked perfectly before. One thing to note is that the internal HDD was changed because it had r/w issues. The OS is on a m.2 SSD. It still worked after the HDD was changed. So I reinstalled the OS on the SSD and after that it doesn't work.

I reinstalled the OS, tried earlier OS builds, installed the Realtek card reader driver, updated the firmware and still nothing.

Can someone help please?

[WAWood]

@László1 

This is probably because you did NOT use an HP OEM version of Windows to do the reinstall, right?

So, WHY did you do the reinstall in the first place?

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

[László1]

Yeah, I did the reinstall with Media Creation Tool, but I reinstalled it before this with no problems. Also the m.2 SSD was not in the laptop originally, so I installed windows on it from Microsoft.. Anyway I try your solution, hopefully it works.

[László1]

Well it didn't work, although I used a different software than the one you sent because it said that my productID was invalid, so I downloaded from the laptop's software and drivers page the HP Cloud Recovery instead of HP Cloud Recovery Tool.

What else can I do?

[WAWood]

@László1 

If your HP product page offered HP Recovery Media you can order, you would have to try that -- otherwise, you are out of luck.

IF you had come here BEFORE installing Win10 on your own, we would have told you how to migrate your setup from the HDD to the new SDD and you would not now be going through these problems.

[László1]

Maybe I wasn't clear. When I bought the laptop it didn't had any OS on it. I installed Windows 10 on the HDD and everything worked perfectly. Then I bought an m.2 SSD and installed the OS on that. After a year or so the HDD had to be changed and when it got changed everything still worked perfectly, although I had to run a couple of bootrec commands, because the system didn't recognize the OS on the SSD. And after I reinstalled the OS again on the SSD the SD card reader stopped working.

Is deleting/formatting the OS recovery partition when you install Windows 10 has to do something with this? Its not the OEM recovery partition because it doesn't have that.