SD card reader not recognized

[smartin1]

Ive reinstalled os's many times on this computer and I currently have win 8.1 dual boot ubuntu Beaver.  My sd card reader isnt recognized in windows yet works in linux.  I see a few unidentified devices in device manager one pci, one my ralink bluetooth card, and 2 unknow devices.  Where can i get the proper drivers????

[Paul_Tikkanen]

Hi:

You need to install the drivers for those devices.

Here is the one for the sd card reader (PCI Device)...

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63973.exe

You can find the rest of the drivers you need at the link below, from the 14-n000 model series.

Do not use any of the BIOS or firmware files from this model on yours...

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14-n000-notebook-pc-series/5401217

[smartin1]

Thanks, but when i ran the file it gave me an error and said failed to extract cab.

How do I figure out which one of the unknown devices is what?

[Paul_Tikkanen]

You're very welcome.

Use the W8.1 SD card reader directly from Realtek.

Download, unzip and run the setup application from the 1st file listed at the link below.

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

Please post the hardware ID's for any devices you can't find the drivers for, and I will post the links to the drivers you need.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/