SD card says directory name invalid

[GaymerGirl420]

Hello!

I have tried to insert multiple SD cards into my built in card reader.

When inserted, I get an error message that reads, "The directory name is invalid!"

[Kumar0307]

@GaymerGirl420, Welcome to the HP Support Community!

I suggest you check the SD card on an alternate computer to check if that works, if it does and yet it isn't working on this HP computer, check if other USB devices are working, if none of the USB devices are being detected: click here to troubleshoot USB devices.

Install updates using HP Support Assistant

1. In the search box, type and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Also, check for any pending windows update. Reboot the computer. 

If the issue persists, let us run a test on the hardware components of the PC

1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. Perform System Test > Extensive test. Share the result in your next post.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!