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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- SLOW WRITE SPEED SK HYNIX BC711 nvme

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12-18-2023 09:28 PM
Dear HP community,
My HP laptop have a very slow write speed based on what I see from the Task manager. It was near 2GB/s first but now it is lower than 1 GB/s on steady state write. Here is my laptop information below. I am willing to give more information in the reply section once the request is made. I want to know how to fix this issue. My windows 10 64 bit is up to date and all the drivers are from HP driver's website and also up to date.
Device name LAPTOP-5IM98ABS
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB (7.65 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2
OS build 19045.3803
Model NVMe SK hynix BC711 HFM256GD3JX013N
Media Type Fixed hard disk
Name Microsoft Storage Spaces Controller
Name Intel RST VMD Managed Controller 09AB
Name Intel RST VMD Controller 9A0B (TGL)
Please let me know if you want more information!
12-21-2023 09:36 AM
Hi @Aria3945,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with read and write speed on your Laptop.
Follow the below steps to fix the issue.
-Perform a power drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and check if it boots into Windows now.
-Update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
-Install all the pending updates for the Windows operating system following the below steps.
Go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
12-26-2023 01:58 PM
Hi @Aria3945,
I am sorry to hear that the above steps did not help much.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
02-09-2024 01:41 PM
How full is the drive? It's only 256gb anyway so the fuller it gets the slower gets due to paging files.
What processes are in the background, how clean is it inside?
The more is happening the hotter things get and the storage could be throttling performance to reduce heat.