SMART Check : FAILED

[Urthell]

When I try to boot up my computer it gives this SMART Check error. When I check from the CrystalDiskInfo application it says health is %99 and bad at the same time.  The critical warning value is 00000000000004. It says NG: NVM subsystem reliability has been degraded.

Failure ID: QED85X-B3CB01-MFPX0J-60AN03

Product ID: 68P26EA#AB8

The information is like below. 

Model : WD PC SN810 SDCPNRY-512G-1006
Firmware : HPS2
Serial Number : 2205GX443212
Disk Size : 512,1 GB
Interface : NVM Express
Standard : NVM Express 1.4
Transfer Mode : PCIe 4.0 x4 | PCIe 4.0 x4
Power On Hours : 1025 hours
Power On Count : 636 times
Host Reads : 35139 GB
Host Writes : 13921 GB
Temperature : 36 C (96 F)
Health Status : Bad (99 %)
Features : S.M.A.R.T., TRIM, VolatileWriteCache
Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000004 Critical Warning
02 000000000136 Composite Temperature
03 000000000064 Available Spare
04 000000000005 Available Spare Threshold
05 000000000001 Percentage Used
06 0000046475E8 Data Units Read
07 000001BD7F9A Data Units Written
08 00002FAF1E11 Host Read Commands
09 000015115622 Host Write Commands
0A 0000000005AF Controller Busy Time
0B 00000000027C Power Cycles
0C 000000000401 Power On Hours
0D 00000000002D Unsafe Shutdowns
0E 00000000000C Media and Data Integrity Errors
0F 00000000000F Number of Error Information Log Entries

Thanks for your help dear support team.

[Paul_Tikkanen]

Hi:

Enter the requested info at the link below and it should provide additional information.

HP Customer Support - Service Center

Most likely you will be notified that you need to replace the drive.

Your notebook should still be under warranty.

Since this is a peer-to-peer forum and we don't work for or represent HP, please contact HP customer service at the link below and submit a support case under the warranty.

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