SMART HARD DISK ERROR

[Zafor-13_18]

"When I start the Windows, it show me black screen with next text SMART Hard Disk Error The SMART hard disk error check detected an imminent failure. To ensure not data loss, please backup..........run the Hard disk test in system Diagnostics". Please help me to solve the problem

[The_Fossette]

@Zafor-13_18

I reviewed your post and I understand that you are getting a hard drive error when you start the computer.

Don’t worry, I assure you I will try my best to get this sorted.

The error you are getting indicates a hard drive failure and the hard drive needs to be replaced to fix this issue.

I recommend you contact support and check the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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