SMART Hard Disk Error & SMART Check : WARNING, Short DST : WARNING & BootDevice Not Found errors

[AmritaJ]

Hi,

My hard disk seems to have crashed and I need help to restore or retrieve the data.

It was throwing the following errors the last 2 days during startup/ resuming from hibernation - 

- SMART Hard Disk Error (detected an imminent failuire) during startup

- Your computer can't comeout of hibernation. Info: A fatalerror occurred processing the restoration data.

- It was also doing a CHKDSK (Checking file system on C)

Any application I open on my laptop was throwing a .dll error.

During a Hardware Test it said hard disk has failed but still I was able to boot and login.

But before I could complete backing up the data, it seems to have crashed. It shows these set of screens now - 

1. Intel RAID Volumes screen said Cache_Volume Status = Disabled & Bootable = No

1) Intel RAID Cache Volume Disabled

2. SMART Hard Disk Error

3. HP PC Hardware Diagnositics Screen

Hard Drive Check said SMART Check : WARNING & Short DST : WARNING

3) SMART Check & Short DST WARNING

4. After exiting the setup, BootDevice Not Found. Please installan operating system on your hard disk. Hard Disk - (3F0)

4) BootDevice Not Found

Please help me out. I want to know - 

1. Is my hard disk completely crashed?

2. Is there is any possibility to restore my system or recover my data?

3. How to do it?

Appreciate any help in this regard.

Regards,

Desperate me...

[banhien]

@AmritaJ

Welcome to HP Support Forum. Please allow me to answer your questions

1. Is my hard disk completely crashed?

May be. Can you still access to your machine ? If yes please backup your data/files before too late.

2. Is there is any possibility to restore my system or recover my data?

  - For system: you can use recovery set you created before OR order from HP

           https://support.hp.com/au-en/document/bph07143

   - For your data/files: Given no physical damages for your HDD, you can put it to a USB 2.5" enclosure and use it as an external HDD

3. How to do it?

I think Q1 and Q2 cover this Q.

Regards.