SMART Hard Disk Error

[Azad-Jamil]

hi,

 I got  the following message.

SMART Hard Disk Error

The SMART Hard Disk check has ditected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk test in system diagnostics.

Hard Disk 1 ( 301)

after replace the hard drive and check the hard Disk test, got the following message:

Hard Drive SMART Check: Failed

Failure ID: 94L7N1-71P8JB-MFGJWK-609D03

PRODUCT id: E6B58EA#UUW

hard Drive 1

//  Jamil

[Chimney_83 · Accepted solution]

Greetings @Azad-Jamil,

Thanks for the post. 

I understand that you are getting a Hard Drive SMART Check error on startup after replacing the HDD.

Don't worry, I will be glad to help. 

If you have installed OS on the HDD, run HP Support Assistant to make sure all the drivers are updated, especially BIOS and chipset. 

Once all the drivers are updated, please run an HDD test again. 

If the test fails, please contact HDD manufacturer for the service options of the HDD. 

Refer to this HP Article to know more about SMART Hard Disk Error.

Also, refer HP PCs - Hard Disk Error Displays before the Computer Starts

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

[Azad-Jamil]

Thanks for your valuable information. After follow your instruction.. and  when I installation the OP system, I got the following Message:

[Chimney_83]

Thanks for the reply and providing the screenshot. As the screenshot suggests that there could be an issue with the HDD and as the HDD test has already failed. Recommend you to replace the HDD with a new one. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.